Our Business Ethics and Code of Conduct

As Garanti Rafineri ve Maden Isletmeleri A.S., we regard conducting our operations not only in pursuit of commercial objectives, but on the basis of integrity, reliability, transparency, responsibility and ethical business conduct, as an integral part of our corporate culture. Our business ethics and code of conduct set out the fundamental standards of conduct expected of our employees, managers and business partners in their operational processes and aim to ensure that our corporate values are reflected in our day-to-day business practices.

From our company’s perspective, an ethical approach is not limited to compliance with legal obligations, but also represents a broader corporate approach that includes the responsibility to do what is right. Accordingly, it is our fundamental expectation that all our operations be conducted in accordance with the principles of integrity, impartiality, accountability and professionalism.

Garanti Refinery adopts a fair and respectful approach based on mutual trust in its relationships with employees, customers, suppliers, business partners and other stakeholders. We believe that adherence to ethical values is as important to the sustainability of our business relationships as technical competence and operational success.

The following fundamental principles apply to the conduct of our operations:

Integrity and Honesty

Accuracy, integrity and reliability are fundamental to all our operations. We regard avoiding the sharing of misleading, incomplete or inaccurate information in our business processes and ensuring that records, documents and disclosures are created accurately and reliably as fundamental principles.

Compliance with the Applicable Legal Regulations and Corporate Rules

We consider compliance with the applicable legislation, relevant regulations and company policies in the conduct of our operations to be among our fundamental principles. Compliance with the applicable legal requirements is considered an integral part of our corporate responsibility.

Prevention of Conflicts of Interest

We consider avoiding circumstances that may give rise to conflicts between the interests of the company and personal interests to be a fundamental principle. We expect objectivity to be maintained in decision-making processes, personal interests not to influence corporate decisions, and all business relationships to be conducted in accordance with the principle of impartiality.

Anti-Bribery and Anti-Corruption

Garanti Refinery embraces a zero-tolerance approach to all forms of bribery, corruption, improper benefits or unethical practices. No practice aimed at providing an unfair advantage, directly or indirectly, is accepted in our business processes, and all business relationships are conducted on the basis of fair competition and ethical principles.

Gifts and Hospitality Practices

We consider it among our fundamental principles to avoid gifts, hospitality or similar practices that may influence business relationships, compromise objective decision-making or create the perception of an improper benefit. All such practices are expected to be reasonable, transparent and consistent with ethical principles.

Confidentiality and Protection of Information

We place importance on protecting commercial, technical, operational and other information obtained in the course of our operations. Confidentiality obligations are regarded not only as a legal requirement, but also as a fundamental responsibility for maintaining relationships based on trust.

Fair and Responsible Business Relationships

Our relationships with customers, suppliers and business partners are conducted in accordance with the principles of mutual trust, integrity, respect and professionalism. We consider it a fundamental expectation that our business relationships be free from discrimination, pressure, unfair practices and unethical conduct.

Accuracy of Records and Documents

We place great importance on ensuring that records, documents and reports relating to our operations are issued accurately, completely, up to date and in a traceable manner. The reliability of corporate records is regarded as one of the fundamental elements of transparency, accountability and corporate trust.

Respect, Professionalism and Corporate Representation

Our employees and managers are expected to demonstrate respectful and professional conduct consistent with our corporate values in all their activities. We place importance on ensuring that everyone representing our company and all relevant business activities contribute to the protection of our corporate reputation.

Promoting an Ethical Culture

To strengthen ethical business conduct on a sustainable basis, we encourage initiatives that raise ethical awareness, support corporate values and integrate an ethical culture into all business processes.

As Garanti Rafineri ve Maden Isletmeleri A.S., we regard our business ethics and code of conduct not only as a set of written principles, but also as one of the fundamental elements of our corporate culture, decision-making processes and approach to business conduct. We believe that conducting business in a reliable, transparent and responsible manner is one of the fundamental conditions for sustainable success and will continue to conduct all our operations accordingly.

Secure Value Management with Garanti Refinery

We ensure quality through our compliance policies, sustainability approach and commitment to international standards.

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Memberships and Accreditations

Full Compliance with the Regulations issued by the Ministry of Treasury and Finance in 2023

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Our Compliance Policy

Garanti Refinery is committed to legally sourced precious metals and ethical production principles.

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Our Sustainability Policy

We protect the environment, generate savings through precious metal recovery and support sustainable production.

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Our Ethical Principles

Responsible Production, Sustainable Future

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Frequently Asked Questions

Garanti Gold Refinery

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Your orders are safely delivered throughout Türkiye by a secure, insured courier service.

urun

Gold and silver prices are updated in line with changes in commodity markets.

urun

Under the applicable legislation, installment payments are not available for the purchase of jewelry products in printed or bar form.

urun

The fineness of our gram gold products is 24 carats, with fine gold content of 0.995 and 0.999.

urun

Your orders are safely delivered throughout Türkiye by a secure, insured courier service.

iletisim

Gold and silver prices are updated in line with changes in commodity markets.

iletisim

Under the applicable legislation, installment payments are not available for the purchase of jewelry products in printed or bar form.

iletisim

The fineness of our gram gold products is 24 carats, with fine gold content of 0.995 and 0.999.

iletisim

Your orders are safely delivered throughout Türkiye by a secure, insured courier service.

guvenlik

Gold and silver prices are updated in line with changes in commodity markets.

guvenlik

Under the applicable legislation, installment payments are not available for the purchase of jewelry products in printed or bar form.

guvenlik

The fineness of our gram gold products is 24 carats, with fine gold content of 0.995 and 0.999.

guvenlik

Your orders are safely delivered throughout Türkiye by a secure, insured courier service.

genel

Gold and silver prices are updated in line with changes in commodity markets.

genel

Yasa gereği basılı ve külçe halinde kuyum ürünlerinin alımında taksitlendirme yapılamamaktadır.

genel

The fineness of our gram gold products is 24 carats, with fine gold content of 0.995 and 0.999.

genel