Reporting and Violation Mechanism

Garanti Rafineri ve Maden Isletmeleri A.S. regards the timely identification and assessment of potential breaches of ethical principles, company policies and procedures, as well as the applicable laws and regulations, as an integral part of its corporate governance approach.

The reporting mechanism established to support this approach is designed as a system through which employees, business partners, suppliers and other stakeholders can raise concerns in good faith regarding suspected misconduct, ethical violations or potential compliance issues via designated communication channels.

All assessments made through this mechanism are handled with due regard to confidentiality, impartiality, objectivity and compliance requirements. The necessary review processes are conducted by the relevant departments.

Our company places importance on ensuring that no person or party is subjected to any adverse treatment as a result of making a report in good faith and regards this approach as one of the fundamental elements of a culture of corporate trust.

The primary purpose of the reporting mechanism is not only to identify violations, but also to identify risks at an early stage, improve corporate processes and support a culture of sustainable compliance.

Secure Value Management with Garanti Refinery

We ensure quality through our compliance policies, sustainability approach and commitment to international standards.

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Memberships and Accreditations

Full Compliance with the Regulations issued by the Ministry of Treasury and Finance in 2023

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Our Compliance Policy

Garanti Refinery is committed to legally sourced precious metals and ethical production principles.

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Our Sustainability Policy

We protect the environment, generate savings through precious metal recovery and support sustainable production.

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Our Ethical Principles

Responsible Production, Sustainable Future

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Frequently Asked Questions

Garanti Gold Refinery

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Your orders are safely delivered throughout Türkiye by a secure, insured courier service.

urun

Gold and silver prices are updated in line with changes in commodity markets.

urun

Under the applicable legislation, installment payments are not available for the purchase of jewelry products in printed or bar form.

urun

The fineness of our gram gold products is 24 carats, with fine gold content of 0.995 and 0.999.

urun

Your orders are safely delivered throughout Türkiye by a secure, insured courier service.

iletisim

Gold and silver prices are updated in line with changes in commodity markets.

iletisim

Under the applicable legislation, installment payments are not available for the purchase of jewelry products in printed or bar form.

iletisim

The fineness of our gram gold products is 24 carats, with fine gold content of 0.995 and 0.999.

iletisim

Your orders are safely delivered throughout Türkiye by a secure, insured courier service.

guvenlik

Gold and silver prices are updated in line with changes in commodity markets.

guvenlik

Under the applicable legislation, installment payments are not available for the purchase of jewelry products in printed or bar form.

guvenlik

The fineness of our gram gold products is 24 carats, with fine gold content of 0.995 and 0.999.

guvenlik

Your orders are safely delivered throughout Türkiye by a secure, insured courier service.

genel

Gold and silver prices are updated in line with changes in commodity markets.

genel

Yasa gereği basılı ve külçe halinde kuyum ürünlerinin alımında taksitlendirme yapılamamaktadır.

genel

The fineness of our gram gold products is 24 carats, with fine gold content of 0.995 and 0.999.

genel